Site5 Review

Site5 takes the technology side of hosting very seriously. They use dual 8-core processor machines packed with memory for their web servers. They limit the number of sites on each box. They RAID their hard drives, so nothing should ever get lost. This commitment to control and performance on their machines is their strongest feature as a host and carries over into all their offerings.

Shared Hosting

Site5 is bucking the trend towards single plans and still has several tiers. The main difference between the level has to do with how multiple domains are handled. At the lowest level, they just aren’t. You can host one domain, period. At the middle level, you can host unlimited domains, but they all live in a single directory, just like with most other hosts. And at the top level, they treat each domain as a first class citizen with its own space, etc. Whether you should care about this last distinction somewhat depends on whether you have multiple people working on different sites. If you need to isolate each site’s resources, the go for the Turbo options, but otherwise the HostPro option should be fine.

All plans include the usual tools: PHP, Perl, Python, MySQL, SpamAssassin, and shell access. Ruby on Rails support is a nice bonus for people interested in that platform; in fact, Site5 was one of the first general purpose web hosts I knew that supported RoR.

Plan Name Basics Features Price*
HostBasic Space: unlimited
Traffic: unlimited
Domains: 1
CPanel/Fantastico, SSH access,
unlimited MySQL databases,
60-day money back guarantee.
$4.95
HostPro Space: unlimited
Traffic: unlimited
Domains: unlimited
$8.95
HostPro + Turbo Space: unlimited
Traffic: unlimited
Domains: unlimited
The same plus dedicated IP address. $11.95

* All prices on this site assume a two-year sign-up.

Dedicated Servers

Site5 also brings their technical expertise to dedicated servers. There are no celeron servers here. Instead, they offer several levels of serious iron that can probably handle whatever you throw on them.

These are managed servers, which may or may not be what you want. On the positive side, it means that they maintain and monitor your server exactly as they would one of their shared hosting servers. On the negative side, you won’t be getting root access. If you are a someone who likes mucking about with their server configuration or otherwise getting your hands dirty, this sort of server may feel like you are stuck wearing mittens. Conversely, if you just want power without hassle, Site5 may be just what you are looking for.

Server Memory Drives Traffic IP Addresses Price*
Dual Core Conroe 3040 4 GB 2 × 250 GB 2000 GB 13 $200
Quad Core Kentsfield 3210 4 GB 2 × 500 GB 2500 GB 13 $255
Quad Core Kentsfield 3360 8 GB 2 × 500 GB 2500 GB 13 $350

* Site5 servers are priced on a monthly payment basis.

Support

Site5 offers 24/7 support via email or chat, but not by phone. The lack of phone availability does not really interfere with the quality or effectiveness of their support staff, but it is an annoying deficiency nonetheless. Otherwise their service is solid and helpful.

What Site5 Says

No Overloaded Servers: High-end servers, low number of customers per server, and 50% less fat

Our current hosting philosophy is based on guaranteed performance. While other hosts may try to cram as many accounts as possible on shared servers, we have used our years of experience and the technical analysis performed by our technical gurus to determine exactly how many accounts we should be putting on any given server. In addition, we are continually upgrading our hardware platforms to be among the best in the industry. Each top-of-the-line server we now use could easily handle an insane number of clients, but we still keep the numbers low. It helps us sleep easier at night.

No Outsourced Support: Our team knows us, knows webhosting and knows how to help you

Yes, outsourcing support can save a lot of money. But nothing is more infuriating for a customer than dealing with a support technician that doesn’t understand the problem or has a failure to communicate. We are proud to say that in our seven years of doing business, we have grown a great team of dedicated staff members, all as in-house employees.

Each is fully trained to know our company and services inside and out, fluent in English and has excellent people skills.

No Gimmicks

This one is pretty simple. We have no hidden fees. We don’t sell our services on gimmicks, trendy offerings or misleading information. We pride ourselves on offering no-nonsense high-quality web hosting with unique features you won’t find anywhere else.

You will receive all the features you pay for, and they will all work. The amount you see on your invoice will be the amount you will be billed. When you sign up, you can keep paying that price as long as you are a Site5 customer.

A No-Hassles 60-Day Money Back Guarantee

If you are ever dissatisfied with our service or feel we haven’t lived up to our Healthy Hosting philosophy, we offer a 100% money-back refund for a full 60 days on web hosting and reseller accounts. There are no questions asked, no red tape to cut through.

Home Grown Features That Make Hosting Your Account Easier Than Ever

Near the farm where we grow our beautiful, organic, corn-fed servers there’s an ornate workshop, hidden amongst the foliage of a forest of magical technology. It is here at this very workshop that our team of highly-trained Elves toil over gloriously unique features for each and every one of our hosting accounts.

Perhaps the best example of a proprietary Site5 application is your Backstage interface, an account portal that lets you access every single feature of your Site5 service from one place.

Even if our features fail to impress you, just remember to ask yourself: how many other web hosts employ elves?

Go to Site5

www.site5.com