Lunarpages Review
One of the best we've seen.
Quick Take
Lunarpages is
practically an old-timer in the field of hosting, but don't count them
out. That experience and their long-time focus on customer service
makes them worthy of serious consideration. They provide fast and
effect service through forums, website ticketing, email and phone.
Their recent upgrade of their shared Unix plans puts them back in the
game in terms of storage and transfer as well. I recommend them
without hesitation.
Shared Hosting
Historically, Lunarpages only offered Unix shared hosting, and
their experience in this area shows. They offer two shared Unix
plans, although the Basic plan will be adequate for most sites. The
Business plan gives you four free-for-life domains (versus one with
the basic plan), higher storage and transfer, and Ruby on Rails
support, but is still overpriced. Both plans include the Fantastico
script library, unlimited MySQL databases, streaming media, shopping
carts, and so on. In addition, support for ASPs and JSPs/servlets is
available, the latter through the Resin JSP XML engine. And all of
this is running on Xeon servers. It's a setup that can handle pretty
much anything you throw at it.
Lunarpages now
offers a very competitive shared Windows plan. Instead of CPanel and
Fantastico, you get Plesk with Power Pack, so you can still easily
install a lot of popular scripts. As well as unlimited MySQL
databases, unlimited MS SQL databases are included. In short, they've
done what a lot of hosts have failed to do: make their Windows plan
almost as good as their Unix plans.
All of their shared plans also include a massive bundle of tools
from CoffeeCup Software. There are 22 packages included, ranging from
simple utilities to generate Google sitemaps to webcam and video
playing tools to make your site stand out. As far as add-ons go, this
is a pretty sweet deal.
| Plan Name |
Storage |
Transfer |
Emails |
Price |
Features |
| Basic |
1,500GB |
15,000GB |
Unlimited |
$6.95 |
Unix, Fantastico, Unlimited MySQL databases, Agora cart, osCommerce, ASP, JSP/Resin, PHP, Perl, Ruby on Rails, $700 FREE CoffeeCup Design Software |
| Business |
Unlimited |
15,000 GB |
Unlimited |
$21.95 |
Same as Basic, but unlimited storage |
| Windows |
5000 MB |
400 GB |
Unlimited |
$8.95 |
Windows, Plesk with Power Pack, Unlimited MySQL and MS SQL databases, Agora cart, osCommerce, ASP, ASP.Net, PHP, Perl. |
Dedicated Servers
For people shopping for a dedicated server, it is nice to see
Lunarpages join the market. Their servers are more powerful than a
lot of their competitors' without cranking the prices up to match.
And if you don't feel up to playing system administrator, you can have
them manage your server for just ten bucks more per month. A nice deal.
| Plan Name |
Processor |
Storage |
Transfer |
Memory |
IPs |
Linux Price |
Windows Price |
| Dedicated I |
2.0GHz Celeron |
80 GB |
1,000 GB |
512 MB |
3 |
$99 |
$124 |
| Dedicated II |
2.8GHz Pentium 4 |
120 GB |
1,500 GB |
1024 MB |
3 |
$130 |
$155 |
| Dedicated III |
2.66GHz Xeon 4 |
200 GB |
2,000 GB |
1024 MB |
3 |
$210 |
$235 |
Support
Lunarpages
provides some of the best customer service I've seen and the result is
over 70,000 happy customers. Support is available by phone, email,
and online tickering, and there is also a forum where other customers
are very willing to help each other out. This broad spectrum of
support measures means that any comments, questions, or problems are
answered quickly and helpfully. If you've been around, you know that
this is not typical of all web hosts.
What the Reviewers Say
- "While most companies talk about service, it is Lunarpages' core focus." - Top Web Hosting Reviews
- "Give Lunarpages a shot and you will not regret it." - Upperhost
- "A killer hosting package." - 100 Best
- "The BEST you can ever find." - 10 Cheap Web Hosting
Customer Testimonials
- "Lunarpages is the best webhost I've ever used. Every service works exactly as I would wish, and the customer service is fast and thoughtful - no prepackaged responses that are always mostly irrelevant. A real person deals with your question carefully in detail. Everything is right at Lunarpages - it's a bona fide 10+. The attractively priced plans are rich with features." -- Jim Duncan
- "I must extend a huge high five to all the support folks at Lunarpages!! I have been an IT consultant for over 15 years and have dealt with more hosting companies than I care to admit, both small and large, and never have I been so incredibly impressed with any as I am with Lunarpages. By far, the most complete range of services in the easiest, most intuitive (and coolest) front end I've seen for an incredible price. But the support team takes the cake. Every issue, small or large, has been addressed immediately and correctly with zero hassle. Many, many thanks to all of you for making this such a pleasant experience. I certainly know where to send my clients from now on!!" -- Pittman Wallace
- "I am still amazed that everytime I call customer support, the phone is picked up immedately! I have never once had to listen to droaning "muzak" while waiting to talk to an actual, live person. When I do need customer support, they are always friendly, and never rude if I don't understand something fully. Great job!" -- Jessica Johnston
What Lunarpages Says
- Lunarpages - Above All
-
There are thousands of web hosting services so why choose
Lunarpages? When comparing web hosts it is important not only to
consider a price difference of a dollar or two. Although we offer more
data transfer and storage resources then you will likely ever utilize,
we prefer to focus on something much more important, reliable web
hosting and great customer service. Above all we take care of you
personally and attentively with 24-7 award winning customer
support. It's all about making sure your website and email remain
online and you are happy. It's not just technical support to us; it's
about caring for people since 1998. Phone us any time and become part
of the rapidly growing Lunarpages web hosting family. We are rated #1
in the world. Call us now and find out why.
- Join Our Family
- Do you need help choosing the right hosting services? Our
friendly and super techy teamtalk to us icon members are here to
explain in a way you can understand what all of these account features
mean, how they relate to your website, and which web hosting service
is best for you. Join (or lurk about) our Community Forums and ask
our customers why they host with us. At Lunarpages, we also have
telephones! So call or email us with your questions. For more in
depth information, news and articles about Web Hosting, Marketing,
SEO, Traffic, AdWords, Design, Networking and General Fluff, visit our
Lunartics Blog (updated daily, sometimes hourly). Our BlogStars
consist of a team of more than 20+ industry experts. You may learn
something, or simply be entertained.
- Free Software
- We understand that many new webmasters are not design hosting plan
icongurus and super geeks with the skills and knowledge to create a
fantastic web site. Thanks to our friends at CoffeeCup Software all 12
or 24 month web hosting services include over 20 design and webmaster
programs free! (Valued at $700). Our Basic and Business Hosting
services come with free web design templates, blogs such as WordPress,
Content Management Systems (CMS) like Joomla, Photo Galleries and are
Cpanel ready with Fantastico (35+ scripts) and loads more! If you're
a Microsoft Front Page enthusiast or you prefer DreamWeaver we've got
you covered!
Go to Lunarpages
www.lunarpages.com
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